Terms and Conditions of Use
ScaleLab, LLC (“ScaleLab”) owns and operates the websites and domain names located at
https://scalelab.co.uk including any other related pages, features, content, or application
services offered from time to time by ScaleLab in connection therewith (including, but not limited to, all
information, mobile application services, software, data, images, content and related materials, documentation and
services connected therewith) (collectively, the “Site”). Please read these Terms and Conditions of
the “Agreement”) carefully before accessing or using the Site. By accessing or using the Site, you
or the entity you represent (“you” or “your”) agree to be bound by this
Agreement. ScaleLab provides the information, services and other material on the Site to you, the user,
conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use
of the Site constitutes your agreement to all such terms, conditions and notices.
Subject to the terms and conditions of this Agreement, ScaleLab may offer to provide certain services, as
described more fully on the Site, and that have been selected by you (together with the Site,
the “Services”), solely for your own use, and not for the use or benefit of any third party, unless
otherwise authorized by ScaleLab. Services include, without limitation, use of the Site, any
service ScaleLab generally offers to you and the Content (as defined below) offered by ScaleLab on
the Site. Notwithstanding the foregoing, and if applicable, Services shall not include any services performed
by ScaleLab that are governed by a separate agreement entered into between you and ScaleLab
. ScaleLab may change, suspend or discontinue the Services at any time, including the availability of any
feature, database, or Content. ScaleLab may also impose limits on certain features and services or restrict
your access to parts or all of the Services without notice or liability.
ScaleLab assumes no responsibility for any consequences or damages arising from, directly or indirectly, any
action or inaction that you take based on the information, services or other material on the Site.
While ScaleLab strives to keep the information on the Site accurate, complete and
up-to-date, ScaleLab cannot guarantee, and will not be responsible for any damage or loss related to, the
accuracy, completeness or timeliness of the information. The information and services offered on the Site are
provided with the understanding that ScaleLab is not engaged in rendering legal or other professional
services or advice. Your use of the Services is subject to the additional disclaimers and caveats that may appear
throughout the Site.
Subject to your compliance with the terms and conditions of this Agreement, ScaleLab grants to you a
non-exclusive, revocable, non-transferable license to access and use the Site and Services. You are only receiving a
license to enter and use the Services strictly in accordance with the terms and conditions of this Agreement.
As a condition of your use of the Site and Services, you agree and warrant to ScaleLab, that you will not
use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. If you
violate any of these terms, your permission to use the Site automatically terminates.
You may download or copy the Content (and other items displayed on the Site or Services) only for the limited purpose
and as explicitly permitted by ScaleLab for download and only for personal non-commercial use, provided
that you maintain all copyright and other notices contained in such Content.
You may not otherwise reproduce, download, copy, modify, commercialize, distribute, transmit, display, perform,
reproduce, publish, license, reverse-engineer, de-compile, disassemble, create derivative works from, frame in
another Web page, use on any other Web site, transfer or sell any information, software, lists of users, databases
or other lists, products, services or materials obtained from the Site, including but not limited to text, graphics,
articles, photographs, images, illustrations (also known as the “Content”). The foregoing prohibition expressly
includes, but is not limited to, the practices of “screen scraping” or “database scraping” to obtain lists of users
or other information. If and when requested by ScaleLab, you agree to provide true, accurate and complete
user information and to refrain from impersonating or falsely representing your affiliation with any person or
entity. Except with the written permission of ScaleLab, you agree to refrain from accessing or attempting
to access password protected, secure or non-public areas of the Site. If ScaleLab issues you a password, in
addition to any other terms provided by ScaleLab to govern your use of your password, you must maintain the
confidentiality of your password, not share it with other users, and immediately notify ScaleLab if you
believe your password has been compromised or is no longer confidential. You will be responsible for all activities
taken under your password. Unauthorized individuals attempting to access prohibited areas of the Site may be subject
You understand that all information publicly posted or privately transmitted through the Services is the sole
responsibility of the person from which such content originated and that ScaleLab will not be liable for
any errors or omissions in any content. You understand that ScaleLab cannot guarantee the identity of any
other users with whom you may interact in the course of using the Services. Additionally, ScaleLab cannot
guarantee the authenticity of any data that users or merchants may provide about themselves. You acknowledge that
all Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage
or loss to any party resulting therefrom.
Under no circumstances will ScaleLab be liable in any way for any Content, including, but not limited to,
any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with use of or
exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via the Services.
If you are authorizing your employees and agents to use the Services, you agree to notify and inform your employees
or agents having access to the Services of all obligations regarding the Services and shall be responsible for their
ScaleLab adheres to, and is bound by, the YouTube Terms of Service. In order to use any aspect of the Site
and Services which pertain to YouTube, you agree to be bound by the YouTube
Terms of Service.
The Site is owned by ScaleLab and is protected by U.S. copyright and other intellectual property and common
laws. No reproduction, distribution, or transmission of the copyrighted materials at the Site is permitted without
the written permission of ScaleLab.
Unless otherwise noted, all logos, marks and product and service names are trademarks and service marks owned
by ScaleLab and its affiliates and licensors (the “Marks”). Without the prior written
permission of ScaleLab and the appropriate affiliates and/or licensors, you agree not to display or use the
Marks in any manner.
You acknowledge that the license granted above in no way shall be construed to provide an express or implied license
to use, modify or improve any of ScaleLab’s patents, copyrights, trade secrets and/or
trademarks. ScaleLab reserves all rights to the Site not expressly granted to you in this Agreement. No
license, right or interest in any trademark, trade name or service mark of ScaleLab or any third party is
granted under this Agreement. ScaleLab reserves the right at any time and from time to time to modify or
discontinue, temporarily or permanently, the Site or any portions hereof without notice or liability to you or any
In certain cases, e.g. upon subscribing to the monthly ScaleLab APP BUNDLE plan and/or other optional plans offered
by ScaleLab from time to time, you become a “Subscriber” with access to certain restricted areas of the Services and
to use certain Services, materials, monthly passes to third-party web services, and/or third-party discounts,
offered on and through the Services (a “Subscription”). Each Subscription and the rights and privileges provided to
each Subscriber are personal and non-transferable. All payments of Subscription fees will be in U.S. dollars and are
non-refundable, except as otherwise explicitly stated herein.
The fee that ScaleLab will charge you for your Subscription will be the price stated on the ScaleLab website or on
other promotional materials provided to you at the date and time of purchase. We reserve the right to change prices
for Subscriptions at any time, and do not provide price protection or refunds in the event of promotions or price
decreases. If you upgrade your Subscription level, we will provide a pro-rated fee for your first subscription
period based on the amount of unused fees already paid.
You may pay for your Subscription fees only with credit card, debit card, or PayPal. ScaleLab will charge your credit
card, debit card, or PayPal for your first Subscription fee on the date that ScaleLab processes your order for your
Subscription. Once your credit card, debit card, or PayPal is charged the first Subscription fee, you will receive a
confirmation e-mail notifying you of your ability to access those Subscription-only portions of, and materials on,
IMPORTANT NOTICE: DEPENDING ON THE BILLING OPTION YOU CHOOSE WHEN YOU REGISTER FOR YOUR SUBSCRIPTION, WE WILL
AUTOMATICALLY RENEW YOUR SUBSCRIPTION ON EACH MONTHLY, QUARTERLY, BI-ANNUAL, OR YEARLY ANNIVERSARY OF THAT DATE THAT
WE CHARGE YOUR CREDIT CARD, DEBIT CARD, OR PAYPAL FOR THE FIRST SUBSCRIPTION FEE AND, AS AUTHORIZED BY YOU DURING
THE SUBSCRIBER SIGN-UP PROCESS, WE WILL CHARGE YOUR CREDIT CARD, DEBIT CARD, OR PAYPAL, WITH THE APPLICABLE
SUBSCRIPTION FEE AND ANY SALES OR SIMILAR TAXES THAT MAY BE IMPOSED ON YOUR SUBSCRIPTION FEE PAYMENT (UNLESS YOU
CANCEL PRIOR TO THE ANNIVERSARY DATE). EACH SUBSCRIPTION RENEWAL PERIOD IS FOR ONE MONTH, THREE MONTHS, SIX MONTHS,
OR ONE YEAR, DEPENDING ON THE BILLING OPTION YOU CHOOSE. YOU MAY CANCEL OR DOWNGRADE YOUR SUBSCRIPTION AT ANY TIME
FROM WITHIN THE SERVICE OR BY CONTACTING US AT [email protected]. IF
YOU DOWNGRADE OR CANCEL YOUR SUBSCRIPTION, YOU WILL ENJOY YOUR CURRENT SUBSCRIPTION BENEFITS UNTIL THE EXPIRATION OF
THE THEN-CURRENT SUBSCRIPTION PERIOD FOR WHICH YOU HAVE PAID, AND YOUR SUBSCRIPTION BENEFITS WILL DOWNGRADE OR
EXPIRE AT THE END OF THE THEN-CURRENT SUBSCRIPTION PERIOD.
You are liable for paying any and all applicable sales and use taxes for the purchase of your Subscription based on
the mailing address that you provide when you register as a Subscriber, and you authorize ScaleLab to charge your
credit card, debit card, or PayPal for any such applicable taxes.
You agree to pay all applicable fees related to your use of the Services as a Subscriber (as described above). We may
suspend or terminate your account and/or access to the Services, or any portion or aspect thereof, if your payment
is late and/or your offered payment method (e.g., credit card, debit card, or PayPal) cannot be processed. By
providing a payment method, you expressly authorize ScaleLab to charge the applicable fees on said payment method as
well as taxes and other charges incurred thereto at regular intervals, all of which depend on your particular
Subscription and utilized services.
We understand that you might cancel your Subscription, but please know that ScaleLab will not provide any refund(s)
and you will be responsible for paying any balance due on the account. To make things less complicated, you agree
that ScaleLab may charge any unpaid fees to your provided payment method and/or send you a bill for such unpaid
You expressly authorize ScaleLab service provider, Dwolla, Inc. to originate credit transfers to your
financial institution account.
YOUR USE OF THE SITE IS AT YOUR OWN RISK.
THE INFORMATION, MATERIALS, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THE SITE MAY INCLUDE INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. ScaleLab, ITS AFFILIATES
AND/OR SUPPLIERS MAY WITHOUT PRIOR NOTICE MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE INCLUDING BUT NOT LIMITED TO
THE INFORMATION, SERVICES, PRODUCTS OR OTHER MATERIALS AT ANY TIME. ALL INFORMATION, PRODUCTS, AND SERVICES ARE
PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL ScaleLab, ITS AFFILIATES AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR WITH
THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, PRODUCTS, MATERIALS AND/OR SERVICES OBTAINED THROUGH
THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR
OTHERWISE, EVEN IF ScaleLab, ITS AFFILIATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF
DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree to indemnify, defend and hold harmless ScaleLab, its affiliates and suppliers from any liability,
loss, claim and expense (including attorneys’ fees and costs) related to or arising from your violation of this
All information about you stored or transmitted in any way on the Site or through the use of the Services on the Site
Policy. You understand that through your use of the Services, you consent to the terms of the Privacy
Links to Other Sites
While on the Site, you may be led to other web sites operated by ScaleLab affiliates or third parties.
Because ScaleLab does not have control over the content and performance of these affiliate or third party
sites, ScaleLab makes no guarantees about the accuracy, currency, content, or quality of the information
provided by such sites, and ScaleLab assumes no responsibility for unintended, objectionable, inaccurate,
when you are on the Site and does not apply to any affiliate or third party sites. ScaleLab is not
responsible for the use of the information that you provide these affiliates or third parties. ScaleLab
encourages you to read each site’s applicable terms and conditions and privacy statement.
Modifications to Agreement
ScaleLab may modify this Agreement at any time, and such modifications shall be effective immediately upon
posting of the modified Agreement. Accordingly, you agree to review the Agreement periodically, and your continued
access or use of the Site shall be deemed your acceptance of the modified Agreement in effect at the time of
This Agreement shall remain in full force and effect while you use the Services. You may terminate your use of the
Services at any time. ScaleLab may terminate or suspend your access to the Services at any time, for any
reason, and without warning, which may result in the forfeiture and destruction of all information associated with
your use of the Site. ScaleLab may also terminate or suspend any and all Services and access to the Website
immediately, without prior notice or liability, if you breach any of the terms or conditions of this Agreement. All
provisions of this Agreement which, by their nature, should survive termination, shall survive termination,
including without limitation, ownership provisions.
You represent and warrant to ScaleLab that: (i) if you are an individual (i.e., not a corporation), you are
of legal age to form a binding contract or have your parent’s permission to do so, and you are at least 13 years or
age or older; (ii) all registration information you submit is accurate and truthful; and (iii) you will maintain the
accuracy of such information. You also certify that you are legally permitted to use and access the Services and
take full responsibility for the selection and use of and access to the Services.
This Agreement is void where prohibited by law, and the right to access the Services is revoked in such
This Agreement and the resolution of any dispute related to this Agreement or the Site shall be governed by and
construed in accordance with the laws of the State of California without giving effect to any principles of
conflicts of law and the venue for any disputes shall be in Los Angeles County, California. If any provision of this
Agreement is found by a court of competent jurisdiction to be invalid, that provision will be enforced to the
maximum extent permissible, and the remaining provisions will remain in full force and effect. Failure
by ScaleLab to insist upon strict enforcement of any provision of this Agreement shall not be construed as
a waiver of any provision or right. This Agreement is in addition to any other written agreements you may have
entered into with, or will enter into with, ScaleLab.
ScaleLab takes your privacy seriously. We gather certain types of information about our users and we want to
discloses the types of information we gather, how we use it, and what choices you have regarding the collection of
to individuals that we do not employ or manage.
By using, accessing or downloading from the Site or using certain features of the Services, you agree to the
terms. If you are under the age of 13, you are not eligible to use the Site, and we ask you not to submit any
personal information to us.
Personally Identifiable Information.
Use of certain features of the Site and Services may require submission of certain personally identifiable
information (“Personal Information”), which we may store. For example, in order to access certain
features of the Services, you may be required to submit your first and last name, email address, phone number,
browser information, a nickname (or other user ID), a password, and third-party account credentials (for example,
your login credentials for YouTube, Facebook, Twitter, Paypal or other third party sites). If you provide
third-party account credentials, you understand some content and/or information in those accounts (“Third
Party Account Information”) may be transmitted into the account you create through the Services if you
authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by
If you provide us with a means of contacting you, we may use such contact information to communicate with you. For
example, we may send you promotional offers on behalf of other businesses or communicate with you about your use of
the Services. We may also receive confirmation when you open a message from us. If you do not want to receive
communications from us, you may choose to opt out of receiving certain communications, by following the process at
the following link: Opt Out. You may not opt out of receiving legal notices and any legal
notices we send you will still govern your use of the Services, and you are responsible for reviewing such legal
notices for changes.
Please note that any video, image, or other content posted at the direction of users onto the Site becomes published
ScaleLab may also collect or receive (in some cases as part of the internet communication protocol) certain
technical information, when the Site and pages are visited or when a ScaleLab client is used. Whenever you
interact with the Services, we automatically receive and record information on our server logs from your browser,
including your IP address, “cookie” information, and the page you requested.
the Site, including to operate and improve offerings through the Site; to help authenticate your identity when you
visit and transact with the Site; to remember your preferences and registration information; to present and help
measure and research the effectiveness of the various offerings, advertisements, and e-mail communications (by
determining which e-mails you open and act upon); and to customize the Content and advertisements provided to
you. “Cookies” are identifiers we transfer to your computer or mobile device that allows us to
recognize your browser or mobile device and tell us how and when you have visited certain pages and used certain
features in the Services.
ScaleLab does not require that you accept cookies, and you may disable cookies at any time. However, some
functionality of our Site may be impaired if you decline to accept cookies. To disable cookies, follow the
instructions in your web browser.
We may use local shared objects, sometimes known as Flash cookies, to store your preferences or display Content based
upon what you view on our site to personalize your visit. Our advertisers and third-party service providers also may
use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the
amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash
cookies. If you disable Flash cookies, you won’t have access to many features that make your guest experience more
efficient and some of our services will not function properly.
Non-Personally Identifiable Information
ScaleLab may also collect or receive additional information specifically related to the use of a particular
feature or offering on the Site and Services, and responses to the offerings and advertisements presented on the
Site and Services.
How Your Information Is Being Used
The information is used to operate and improve the features, offerings and Content presented to you
by ScaleLab, to personalize the Content and advertisements provided to you; to fulfill your requests for
products, programs, and services; to communicate with you and respond to your inquiries; to conduct research about
your use of the Site; and to help offer you other products, programs, or services that may be of interest.
Please note that ScaleLab may use your personally identifiable information to present offers to you on
behalf of business partners and advertisers (“Advertisers”). However, while ScaleLab’s
business partners and advertisers may receive aggregate data about ScaleLab users in order for the
businesses or Advertisers to select the appropriate audience for those advertisements or offers, such Advertisers or
any other third-party will not have access to such Personal Information, unless you have consented to the sharing of
Notwithstanding the foregoing, your information may be accessed and disclosed if and as required by legal procedures,
as determined by ScaleLab in good faith. Furthermore, ScaleLab may transfer personally
identifiable information in the event of a transfer of ownership of ScaleLab or any of its Sites or
We may also share your Personal Information in a business transaction whereby we buy or sell company assets or in
case of bankruptcy or other company rearrangement.
Behavioral Targeting and Third Party Advertising
ScaleLab or its advertisers may use third party ad networks and ad serving companies to help sell and
beacons or similar technologies to help present such advertisements, to help measure and research the
advertisements’ effectiveness, compile anonymous statistics about the Site’s users, to serve you advertisements
tailored to interests you have shown by browsing on this and other sites you have visited, to determine whether you
have seen a particular advertisement before and to avoid sending you duplicate advertisements. In so doing, these
vendors may collect non-personal data such as your browser type, your operating system, Web pages visited, time of
visits, content viewed, ads viewed, and other clickstream data. The use of these technologies by these third party
ad companies is subject to their own privacy policies, and ScaleLab disclaims all liability in connection
therewith. These third party ad companies may also monitor the Site for the purpose of reporting Site traffic,
statistics, advertisements, “click-throughs” and/or other activities. You may opt out of having the advertising that
you see on our site targeted specifically to you by following the process outlined at the following link or going to
and Opt-Out. You can disable cookies, including those used by ad networks, by following the instructions in
your web browser. ScaleLab does not provide advertisers access to any personally identifiable information
that you have provided to ScaleLab (keeping in mind that anything you have elected to share publicly on the
site is available to everyone to see).
Security of Your Information
ScaleLab has implemented security policies, rules and technical measures to protect and safeguard the
personally identifiable information under our control from unauthorized access, improper use or disclosure,
unauthorized modification, unlawful destruction or accidental loss. All our personnel that have access to, and are
associated with the processing of your personally identifiable information, are obligated to respect the
confidentiality of the information.
consent, from time-to-time, ScaleLab may provide its business partners with contact details for direct
marketing purposes of relevant services, products, and programs. If you no longer wish your information to be
shared, please let us know. If you have further inquires regarding ScaleLab’s information sharing
practices, please let us know at by contacting us at [email protected].
ScaleLab utilizes YouTube API Services in accordance with the YouTube API Services Terms
Special Note for Parents
Protecting the privacy of young children is especially important. For that reason, ScaleLab does not
knowingly collect or maintain personally identifiable information on the Site from persons under 13 years of age,
and no part of our Site is directed to persons under 13. If you are under 13 years of age, then please do not use or
access the Site at any time or in any manner. If ScaleLab learns that personally identifiable information
of persons under 13 years of age has been collected on the Site without verified parental consent,
then ScaleLab will take the appropriate steps to delete this information.
Unsubscribe and Opt-Out
You can send an email directly to [email protected] for any concerns, as
more fully detailed below:
You can always choose not to disclose information, but this may prevent you from using certain features of the
Services. You may also be able to add, update or delete information by emailing informing us that you wish to delete
or modify your personally identifiable information or any part thereof contained at our databases.
ScaleLab frequently provides users the opportunity to opt-out of receiving certain communications from us
and/or our partners at the point where we request your information. ScaleLab seeks to comply with the
CAN-SPAM Act of 2003 and will always strive to maintain a good relationship when contacting our customers and site
Additionally you may use one of the following options to request removal of your information from our databases.
Please include the exact contact information you’d like removed and some detail about the type of communication you
received from us.
Please note that some information may remain in our records after your deletion or modification of such information
from your account. We may use any aggregated data derived from or incorporating your Personal Information after you
update or delete it, but not in a manner that would identify you personally.
Please also note that deletion of your personally identifiable information from ScaleLab’s database will not
prevent ScaleLab from using gathered anonymous information.
In addition to ScaleLab’s normal procedure for deleting stored data, you can revoke ScaleLab’s
access to your Google/YouTube data via the Google
security settings page.
ScaleLab may collect your personal information such as name, email address, address of residence, and birth
date. Should you choose to receive payments via ACH or wire your bank account information will be collected as well.
You authorize ScaleLab to share your bank account details and personal information with third party service
providers for the sole purpose of facilitating payment processing.
The Site is hosted in the United States. If you are accessing the Site from a jurisdiction with privacy laws or
regulations that differ from United States laws, please be advised that through your continued use of the Site, you
are transferring your personal information to the United States and you consent to that transfer.
Notwithstanding anything to the contrary in the Agreement, ScaleLab may preserve or disclose information
reasonably believed necessary to comply with a law, regulation, legal process or governmental request.
Questions or Concerns
If you have any questions or concerns regarding our privacy policies, please contact us at [email protected].